TechProductIndia offers a clear, written execution and asset guarantee on every paid tier. This Refund Policy explains how those guarantees work, when you are entitled to a refund, and how to claim one.
1. Asset & Execution Guarantees Per Tier
Each paid tier carries a specific commitment to deliver creative assets (such as UGC videos, copy audits, and podcast interviews) and distribute them across our channels. The guarantee in effect at the time of your purchase, as displayed on our pricing page, is the binding commitment.
Indicative guarantees at the time of writing:
- The "No Brainer" Launch - We guarantee a high-quality copy audit that improves your messaging. If you don't believe it adds value, we refund you.
- The Growth Engine - We guarantee a custom, high-converting UGC video. If the video does not meet your expectations, we will refund you in full.
- The Market Domination - We guarantee the delivery of 3 videos, the founder podcast interview, and cold outreach. If we miss any deliverable, we refund that line item.
2. Measuring Execution
Unlike platforms that guarantee arbitrary vanity metrics (which are easily faked by bots), we guarantee the quality of the assets produced and the fact of distribution.
If we say we will feature you in a newsletter, we will provide the link. If we say we will produce a video, we will deliver the MP4. You are the final judge on whether the creative asset meets the standard promised on the pricing page.
3. Filing a Claim
Claims are filed from your TechProductIndia dashboard (use “Claim under the guarantee” on your delivery checklist) or by emailing contact@techproductindia.com from your account email. You can claim from the day an asset is delivered until 14 days after your campaign ends. A promised item we never delivered can always be claimed.
We respond to every claim within 48 business hours.
4. When Refunds Are NOT Available
To keep the offer honest on both sides, refunds are not available where:
- You manipulated traffic or upvotes (we run anti-fraud checks)
- Your product was suspended or rejected during the campaign for a Terms violation
- The claim is filed after the claim window (14 days after your campaign ends)
- The creative assets were already approved and published by you
5. How Refunds Are Processed
Approved refunds are processed back to the original payment method via Razorpay. They usually land within 5–7 business days and can take up to 10, depending on your bank.
GST collected on the refunded amount is also refunded, in accordance with Indian tax law.
6. Changing Your Mind
A launch boost starts as soon as your payment is confirmed. If you change your mind within 48 hours of payment and we have not yet delivered any asset, email us and we will refund you in full. After that, the guarantee for your boost applies in place of a cancellation right.
7. Free Listings
Free listings have no associated fee, and therefore no refund. We may, however, archive or remove free listings in accordance with our Terms.
8. Disputes
If you disagree with a claim decision, email contact@techproductindia.com within 14 days of the decision. We will escalate to a senior reviewer and respond within 7 business days.
9. Monthly and Yearly Plans
Plans (Pro, Priority and Scale) renew automatically at the start of each monthly or yearly period until you cancel. You can cancel at any time from your product’s Boost page: the plan stays active until the end of the period you have paid for, and you are not charged again. A period that has already started is not refunded, except where we failed to deliver something the plan promised for that period, or where the law requires it.
10. Sponsored Placement Wallet
Wallet top-ups are spent only on counted visitors, and unspent balance never expires. You can ask for a refund of your unspent balance at any time by emailing contact@techproductindia.com from your account email. We refund it to your original payment method within 7-10 business days. Amounts already spent on counted visitors are not refundable.